FAQ

• Which tea should I start with?
  Start with what feels right for your day.
  
  For a light, clean introduction — try Spring Light Tea. Fresh green taste with a hint of chestnut. Easy, smooth, never bitter. Perfect for mornings.
  
  Want something warmer and more grounded? Red Cliff or Black Honey — both rich, rounded, with a depth that builds over time.
  
  Looking for calm focus in the afternoon? GABA Oolong settles the mind without slowing you down.
  
  Not sure — Spring Light is where most people begin.
• Does Shoo tea contain caffeine?
  Yes — but not the kind you've had before. All Chinese tea contains caffeine naturally. What makes it different is L-theanine — an amino acid found almost exclusively in tea. It softens the caffeine, smooths the lift, and keeps the energy steady. No spike, no crash. Just clean focus that lasts. Caffeine levels vary by tea. Check the Calm → Energy scale on each product page to find your right level.
• What effect should I expect?
  It depends on what you choose. Lighter teas like Spring Light or Jasmin Moon bring gentle clarity and soft focus — easy, balanced energy for mornings and long work sessions.
  Darker teas like Red Cliff or Black Honey add warmth and grounded energy — steady and sustained, without sharp stimulation.
  For the afternoon or evening, GABA Oolong and Misty Oolong settle the mind while keeping it present.
  All of them share one thing — calm, focused energy that arrives without the edge and stays without the crash.
• When is the best time to drink?
  Each tea has its own moment — but the best way to find yours is to try it yourself. Here's how I think about it: Morning — Spring Light or Jasmin Moon. Light, clean, and uplifting. A gentle start before the day takes over.
  Midday — Red Cliff or Black Honey. Richer and more grounding. Supports deep focus through long work sessions. Afternoon or evening — GABA Oolong or Misty Oolong. Settles the mind without keeping you up. The perfect wind-down that still keeps you present.
  Every person finds their own rhythm. These are just the moments where each tea feels most at home.
• Where does the tea come from?
  Every tea in the Shoo collection comes from a specific region in China — where the climate, soil, and altitude shape the flavor and effect of every leaf.
  Spring Light from Hangzhou. Jasmin Moon from Hengzhou, Guangxi. Red Cliff from the Wuyi Mountains in Fujian. Black Honey from Yunnan Province. GABA Oolong from Anxi, Fujian. Misty Oolong from Nantou, Taiwan. Each place has its own character. And you taste it.
• Why get the ritual set?
  The right tools change everything. Loose-leaf tea brewed properly tastes nothing like tea brewed in a rush. The ritual set gives you the right vessel, the right temperature, the right pace — and suddenly the leaf opens up the way it was meant to.
  But the real difference is what happens around the cup. The slow pour. The steam rising. The time you spend in this ritual — yours completely. The set doesn't just make brewing easier — it makes it something you look forward to. A small ceremony at the start of the day, or a quiet moment in the middle of it. This is what turns tea into a ritual. And a ritual into the best part of your day.
• Why is loose-leaf tea more expensive than tea bags?
  Tea bags contain the dust and broken fragments left over after whole leaves are processed. It brews fast — but what you taste is the shadow of the real thing. No real flavor, no L-theanine, no minerals. Just color and bitterness.
  Whole-leaf tea is the leaf itself — picked, dried, and handled carefully. Everything the plant put into it stays intact. The flavor, the effect, the depth. That's what you're paying for. And that's what you taste.
• What is your return policy?
  Because tea is a food product, we're unable to accept returns once an order has been shipped — this is standard for all consumable goods.
  That said, your experience matters to us. If your package arrived damaged, or something about the tea didn't feel right — please reach out. We're here and we want to hear from you.
  Write to us at info@shootea.com and we'll take care of it.