This Privacy Policy describes how Shoo Tea collects, uses, and shares information when you visit or make a purchase from our website. By using the Site, you agree to the practices described below. We may update this policy from time to time — continued use of the Site after any changes are posted constitutes your acceptance.

When you visit the Site, we automatically collect certain information about your device and how you interact with it, including browser type, IP address, pages viewed, and the source that brought you here. This information helps us understand how people use the Site and improve the experience over time.

When you place an order, we collect the information necessary to fulfill it: your name, shipping and billing address, email address, phone number, and payment details. Payment information is processed securely through our payment provider — we do not store full card numbers on our systems.

If you choose to sign up for email or SMS marketing, or participate in a loyalty program, we additionally collect your contact details and preferences in order to send you relevant communications. You remain in control of these preferences and may update or withdraw consent at any time.

We use your information to process and fulfill orders, send order confirmations and shipping updates, respond to customer service requests, screen for fraud, and — where you have opted in — send marketing communications and personalize your experience on the Site.

We use the following tools to help us operate and grow our business: Shopify for e-commerce, Google Analytics for website analytics, Meta Pixel for advertising on Facebook and Instagram, TikTok Pixel for advertising on TikTok, and Klaviyo for email and SMS marketing. Each of these services is governed by its own privacy policy.

We do not sell your personal information. We share it only with the trusted service providers listed above, and only to the extent necessary to operate our business. We may also share information as required by applicable law or in response to a valid legal request.

We use your information to show you advertisements that may be relevant to you. You may opt out of targeted advertising at any time through the settings of the relevant platform — Facebook, Google, or TikTok — or through the Network Advertising Initiative at networkadvertising.org. Opting out does not mean you will no longer see ads from us; it means the ads will no longer be personalized based on your data.

If you are a California resident, you have the right to know what personal information we collect and how it is used, request deletion of your personal information, opt out of the sale of your personal information (we do not sell it), and be free from discrimination for exercising your privacy rights. To submit any such request, please contact us at the address below.

We retain your information for as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your data at any time. We do not alter our data collection practices in response to Do Not Track browser signals.

For any questions, requests, or concerns related to this Privacy Policy, please contact us at info@shootea.com. Shoo Tea, Los Angeles, California, USA.